Privacy policy

Shelby Watch Co. – Privacy Policy

Effective Date: May 30, 2025

At Shelby Watch Company (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from any of our websites:

  • shelbywatchco.ca

  • shelbywatchco.com

  • shop.shelbywatchco.com
     (collectively referred to as the “Site”).

 

 

1. Information We Collect

a) Information You Provide to Us
 When you make a purchase or contact us, we collect information such as:

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

  • Payment information (processed securely by third-party payment processors)

b) Information We Collect Automatically
 When you visit the Site, we may automatically collect certain information about your device, including:

  • IP address

  • Browser type

  • Operating system

  • Referring URLs

  • Pages visited on our Site

  • Time and date of visit

  • Cookies and similar technologies (see below)

 

 

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your orders, returns, and warranty claims

  • Respond to your inquiries and provide customer support

  • Improve and personalize your experience on our Site

  • Send marketing communications (if you have opted in)

  • Comply with legal and regulatory requirements

 

 

3. How We Share Your Information

We may share your information with trusted third parties, including:

  • Payment processors to complete your transactions

  • Shipping carriers to deliver your orders

  • Service providers who help us operate our websites and services

  • Legal or regulatory authorities if required by law or to protect our rights

We will never sell your personal information to third parties.

 

 

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies help us remember your preferences, analyze site traffic, and improve our services. You can adjust your browser settings to refuse cookies, but this may limit some site functionality.

 

 

5. Data Security

We take reasonable precautions to protect your personal information. While no online service is 100% secure, we strive to use industry-standard security measures, including SSL encryption for payment transactions.

 

 

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to your information

  • Request deletion of your information (subject to legal retention requirements)

  • Withdraw your consent to certain uses of your information

  • Lodge a complaint with a privacy regulator

To exercise any of these rights, please contact us using the information below.

 

 

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

 

 

8. Links to Other Websites

Our Site may contain links to other websites not operated by Shelby Watch Co. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

 

 

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe we have collected such information, please contact us, and we will delete it promptly.

 

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

 

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
 📧 support@shelbywatchco.ca
 📍 87 John Street, Barrie, Ontario, L4N 2K6, Canada